Welcome to Pure Essence Aromatherapy & Co. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our site or purchasing our products.

1. Overview

Pure Essence Aromatherapy & Co offers handcrafted, all-natural wellness essentials including candles, wax melts, body care, and bath products. All of our offerings are intended for personal use only and not for resale without written permission.

2. Product Information

We strive to provide accurate product descriptions and images. However, due to the handmade nature of our products, slight variations in color, shape, or scent may occur. All ingredients are listed to the best of our knowledge. Please read labels and descriptions carefully if you have allergies or sensitivities.

3. Order Processing & Shipping

Orders are processed within 3–5 business days. Once shipped, delivery times may vary depending on your location. We are not responsible for shipping delays caused by carriers, weather, or other external factors.

4. Returns & Exchanges

Due to the nature of our handmade wellness products, all sales are final. However, if you receive a damaged or incorrect item, please contact us within 7 days of delivery and we will do our best to resolve the issue.

5. Payment

We accept major credit cards and other secure payment methods available through our website’s checkout. All transactions are processed in CAD unless otherwise noted.

6. Intellectual Property

All content on our website—including logos, product names, photos, and text—is the property of Pure Essence Aromatherapy & Co and may not be copied, reproduced, or used without written permission.

7. Privacy

We value your privacy. When you make a purchase or contact us through our site, we may collect basic personal information such as your name, email address, and shipping details. This information is used solely for order fulfillment, communication, and improving your customer experience. We do not sell, trade, or share your information with third parties.

8. Limitation of Liability

Pure Essence Aromatherapy & Co shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. Use of our products is at your own risk. Always follow product safety guidelines.

9. Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at:

pureessencearomatherapy@gmail.com